Privacy Policy

Last updated: [January, 2026]

1. Introduction

Your privacy is important to me. This policy explains how I collect, use, store, and protect personal information obtained through this website and during professional interactions, in compliance with the Loi 25 –Act to modernize legislative provisions as regards the protection of personal information and the Code de déontologie de l’OTSTCFQ.

By using this website or by contacting me, you consent to the practices described below.

2. Identity of the Professional

Maura Fishman MSW, Pst. Member in good standing of the Ordre des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec (OTSTCFQ) and the Ordres des psychologues du Quebec Professional permit no.: 604-1414, FISM 08/07/040 Email: info@maurafishman.com Telephone: 514-887-0628 Practice location: Montreal

I am the person responsible for the protection of personal information (as defined in Loi 25).

3. Information Collected

I collect only the information necessary to offer professional services and respond to client inquiries. This may include:

  • Your name, email address, and phone number;
  • Information you voluntarily share via contact forms or emails;
  • Limited technical information (e.g., IP address, browser type, date of visit) for basic site analytics;
  • During therapy: any personal or psychosocial information shared within sessions, protected by professional secrecy.

No unnecessary or sensitive information is collected through this website without your consent.

4. Purpose of Collection

Personal information is collected to:

  • Communicate with you and respond to requests;
  • Schedule appointments or follow up on professional services;
  • Maintain accurate professional records as required by the OTSTCFQ;
  • Improve the accessibility and performance of this website (aggregate statistics only).

Information will never be sold, exchanged, or shared with third parties for marketing purposes.

5. Consent

Your consent is obtained explicitly:

  • when you complete a contact form, send an email, or begin professional services;
  • by continuing to use this website after being informed of this policy.

You may withdraw your consent at any time by contacting me at info@maurafishman.com. However, withdrawal of consent may limit the professional services that can be provided.

6. Storage and Security

All information is stored on secure, access-controlled systems (password-protected computers, encrypted storage, or secure clinical software). Electronic communication is transmitted through encrypted email or secure telepractice platforms. Information is retained for a minimum of five (5) years following the end of services, in accordance with the Règlement sur la tenue des dossiers et des cabinets de consultation, after which it is destroyed safely.

7. Disclosure of Information

Information is shared only:

  • when required by law (e.g., risk of serious harm, child protection, court order);
  • with your explicit consent;
  • with professionals collaborating in your care, only when appropriate and with prior authorization.

8. Your Rights

Under Loi 25, you have the right to:

  • access your personal information;
  • request correction of inaccurate data;
  • withdraw consent for collection or use;
  • file a complaint with the Commission d’accès à l’information du Québec if you believe your privacy rights have been violated.

Requests can be made by email to info@maurafishman.com

9. Cookies and Web Analytics

This website uses only minimal cookies necessary for basic functionality (e.g., remembering language preferences). If third-party analytics tools (e.g., Google Analytics) are used, they collect anonymous usage data. You may disable cookies in your browser settings at any time.

10. Links to Other Websites

This website may contain links to external resources (e.g., OTSTCFQ, Loi 25 information pages). I am not responsible for the content or privacy practices of those external sites.

11. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in laws or professional practices. The most recent version will always be available on this page, with the “Last Updated” date shown at the top.

12. Privacy Incident Procedure

In the event of a privacy incident (for example: loss, unauthorized access, theft, or accidental disclosure of personal information), I commit to:

  • Recording the incident in a confidential log, including the nature of the incident, the date, the individuals concerned, and the corrective measures taken;
  • Assessing the risk of harm that may result from the incident for the individuals affected;
  • Notifying the Commission d’accès à l’information du Québec (CAI) and the individuals concerned if the incident presents a serious risk of harm, in accordance with the Act to Modernize Legislative Provisions as Regards the Protection of Personal Information (Law 25);
  • Taking all necessary measures to limit the impact of the incident and to prevent similar events in the future.

13. Questions or Concerns

For any questions regarding this policy or the handling of your personal information, please contact:

Maura Fishman, MSW, Pst.
📧 info@maurafishman.com 📞 514-887-0628
Member, OTSTCFQ and OPQ